To prepare Documents to HQ (based on trailer arrivals and periodical basis via courier service for East Malaysia & Brunei and selective West Malaysia Branches using the DDR format)
To apply and submit leave applications on behalf of those staff without ESS access.
To familiarize with Sales functions of DSD handhelds which includes visit list, sales, returns, collections, deposit, voids, reports and closing.
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Monitoring and ordering inventory of office supplies.
Keeping the office area neat and tidy.
Receiving, sorting, storing, distributing, and retrieving incoming/outgoing mail, hard copy of documents as received from Contractors / NUR / Authorities / PBT etc.
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To prepare Documents to HQ (based on trailer arrivals and periodical basis via courier service for East Malaysia & Brunei and selective West Malaysia Branches using the DDR format)
To familiarize with the Sales functions of DSD handhelds which include visit lists, sales, returns, collections, deposits, voids, reports, and closing.
To raise STR via the Branch Ordering Program for Finished Goods ordering. Sound knowledge of the branch’s finished goods consumption and stock replenishment needs is very important. (ZCR, ZRE, ZFOC etc.)
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To prepare Documents to HQ (based on trailer arrivals and periodical basis via courier service for East Malaysia & Brunei and selective West Malaysia Branches using the DDR format)
To familiarize with the Sales functions of DSD handhelds which include visit lists, sales, returns, collections, deposits, voids, reports, and closing.
To raise STR via the Branch Ordering Program for Finished Goods ordering. Sound knowledge of the branch’s finished goods consumption and stock replenishment needs is very important. (ZCR, ZRE, ZFOC etc.)
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Client & Operational Coordination: Coordinate with internal teams and support operational matters related to workforce management and client servicing.
Administrative & Reporting Support: Assist in preparing reports, operational tracking, and administrative coordination using Microsoft Excel.
Ad-Hoc Duties: Support additional HR, operational, and coordination tasks assigned by management from time to time.
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Drives continuous improvement agenda leveraging on best practices across borders as part of a virtual team.
Ensure adherence to national labor laws, regulations, and agreements, while fostering positive relationships with authorities regarding work permits for foreign employees.
Design and support in arranging the development trainings for employees as per organizational needs.
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Serve as a Key Information Contact: Proactively respond to information inquiries with accuracy and efficiency, and effectively access and manage relevant shipment documentation.
Champion Accuracy and Collaboration: Conduct thorough quality checks on completed work to guarantee accuracy and proactively communicate with internal and external stakeholders via email to ensure smooth operations.
Maintain Data Integrity: Uphold the highest standards of confidentiality for sensitive customer and company information.
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Coordinates room status updates with the housekeeping department.
Maintains guest room key storage and maintains and supervises access to safe deposit boxes.
To monitor Online Travel Agents (OTA) management which includes emails, customer requests, daily acknowledgment reports, reviews and other related matters pertaining to this platform.
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Social Commerce Operations: Process and manage incoming orders directly from social platforms (e.g., TikTok Shop, Facebook/IG messaging) and integrate them into the main sales system.
B2C & B2B Sales: Assist retail clients (online/walk-in) and pitch to corporate clients for bulk purchases, hampers, or corporate gift sets.
Product Consultation: Educate customers on the benefits and quality of NESQ products (e.g., bird's nest) to close sales.
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