Perform all dispensing related functions: checking and verifying orders, preparing, labeling and dispensing individual medications in accordance with doctor’s prescriptions, compounding injectable and non-injectable pharmaceutical preparation using proper aseptic technique
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Timely escalation of complex queries to senior advisors, SMEs and policy teams. Acting as a country or process focal point if necessary.
Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases. Building partnerships with HR Partners (HRitC, HRitB, GOS and other HR Services teams) by clarifying policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case processing, identifying best practices and knowledge sharing.
Providing input for Knowledge Management within the team (including creation and ownership of documentation/ job aids). Ensuring the info in Knowledge Management is up-to-date. Sharing best practices within the team, striving for continual improvement in service delivery, participating in improvement initiatives. Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches. DIMENSIONS
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Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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Assist in the prioritization and planning of local fleet daily operations and flexible capacity growth strategy
Conceive new and improved analytics models and work on existing data gathering and analytics tools, to ensure thorough visibility across the operational spectrum of parcel transportation
Work closely with team and other departments to improve existing software across operational touch points, from Ninja Van Operator to Ninja Driver applications.
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