Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams.
Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology.
Comply with the Sensormatic Solutions sales methodology and practices.
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Johnson Controls is a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We are committed to helping our customers win everywhere, every day and creating greater value for all our stakeholders through our strategic focus on buildings.
What you will do:
Drive and execute Sales Plans with the Sales Leader to deliver the Sales Targets and meet the Financial Goals for the Territory.
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Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams.
Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology.
Comply with the Sensormatic Solutions sales methodology and practices.
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Accountable for developing and implementing sales strategies to achieve set targets·
Contribute to the work of cross-functional teams and collaborate across business to facilitate a cohesive approach to the marketing of Company products·
To maintain and develop good relationships across all functions and levels with assigned customer responsibility
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Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
Spearhead the annual review and negotiation in Trading Terms Agreements with key customers
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Monitor sales performance, distribution, pricing, assortment, promotions, and competitor activities to identify growth opportunities.
Drive excellence in in-store execution by ensuring product availability, planogram compliance, merchandising standards, POSM deployment, display execution, and promotional readiness.
Collaborate closely with Merchandising, Marketing, Supply Chain, Finance, and Operations to ensure seamless execution of promotions, new product launches, and operational initiatives.
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Manage trade investments within approved budgets, ensure strong forecasting accuracy, maintain financial discipline, and ensure compliance with trading terms and governance standards.
Prioritise accounts based on growth potential, profitability, and strategic value while optimising trade investments and portfolio execution to maximise long-term value.
Monitor performance across revenue, volume, visibility, market share, and out-of-stock metrics while driving corrective actions and data-led decision-making to improve results.
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Lead & Manage Client Relationships – Build and nurture strong, long-term partnerships with key clients, ensuring high satisfaction and retention.
Drive Sales & Business Growth – Identify opportunities for upselling and cross-selling, develop strategies to achieve revenue targets, and expand our client portfolio.
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Lead & Manage Client Relationships – Build and nurture strong, long-term partnerships with key clients, ensuring high satisfaction and retention.
Drive Sales & Business Growth – Identify opportunities for upselling and cross-selling, develop strategies to achieve revenue targets, and expand our client portfolio.
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Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement initiatives that strengthen sales processes and elevate customer satisfaction, while collaborating closely with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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