Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
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Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
...
Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
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Ensure Tax & E-Invoicing Compliance. Support compliance with Lembaga Hasil Dalam Negeri (LHDN) e-invoicing requirements and Sales and Service Tax (SST) regulations for all accounts under your responsibility.
Perform any other duties, responsibilities, or tasks as assigned by the Company or Management from time to time to meet operational needs
Minimum a diploma in accounting, finance or a related field
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Taxation & Compliance: Support tax-related matters including SST compliance and E-Invoicing execution.
Bookkeeping: Ensure accurate record-keeping following double-entry accounting and established accounting principles using accounting software (SQL Accounting).
Education: Diploma or Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.
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