Equipped with industry knowledge to stay updated on the latest trends, best practices, and regulations.
Familiar with the products, categories and segments as well as aware of the legal, ethical, and environmental implications of merchandising decisions.
Stay abreast of industry trends in furniture and home decor to continuously improve visual merchandising standards and customer shopping experience.
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Monitor project progress and flag potential delays, risks, or issues to the relevant stakeholders in a timely manner.
Support campaign-related tasks such as system setup coordination, testing, data checking, reporting, fulfilment tracking, and post-campaign updates where required.
Ensure project details, requirements, and client feedback are properly recorded and followed through.
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Advertising & Media Planning: Jump right in and get hands-on with crafting smart media proposals and mapping out campaign strategies that make an impact.
Advertising Campaign Execution: Team up with the crew to roll out media campaigns smoothly — from the first brief to post-campaign reporting.
Data Monitoring & Analysis: Turn numbers into insights by tracking performance and spotting what’s working (and what’s not) for future improvements.
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Advertising & Media Planning: Jump right in and get hands-on with crafting smart media proposals and mapping out campaign strategies that make an impact.
Advertising Campaign Execution: Team up with the crew to roll out media campaigns smoothly — from the first brief to post-campaign reporting.
Data Monitoring & Analysis: Turn numbers into insights by tracking performance and spotting what’s working (and what’s not) for future improvements.
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Work closely with leadership and key teams to align priorities, provide project visibility, and remove bottlenecks.
Analyze current product preparation workflows and identify opportunities to streamline and reduce in-store complexity
Develop, test and standardize best practice SOPs for product execution and rollout, including but not limited to product launch management, own end to end product launch process and commercialisation timeline
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Support process standardization and harmonize trade management practices across different markets.
Develop Standard Operating Procedures, Process Maps, Work Instructions, and control checklists, ensuring they are updated, accessible, and audit-ready.
Facilitate the transition from manual processes to digital platforms (systems, automation tools) by defining the ‘to-be’ process states.
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Perform scheduled inspections, preventive maintenance, testing, and troubleshooting of mechanical and electrical systems.
Supervise and coordinate external contractors and service providers, ensuring work is carried out safely, efficiently, and in accordance with approved standards.
Execute in-house electrical works, including maintenance, inspection, testing, and repair activities as assigned by Management.
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Ensure accurate documentation and timely processing of service-related claims.
Coordinate exchange and replacement cases, including internal applications, stock availability checks, Sales Order (SO) and Delivery Order (DO) creation, and delivery follow-up.
Monitor case status and ensure timely completion of service requests.
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Undertake any ad-hoc tasks as required to support daily operations.
Act as the first point of contact for onboarding new customers, including coordination, quotation preparation, and handling agent appointment documentation.
Verify the accuracy of operational claims and oversee proper billing procedures.
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Preparation of monthly financial or management reporting which includes income statement, balance sheet, trial balance; general ledger reconciliation, aging report, listing.
Maintain proper accounting in compliance with regulatory requirement & accounting standards.
Support budget and forecasting activities to understanding any key variances between actual and budget.
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