3,300+ Customer Service Representative Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

Showing 3,364 jobs results for "customer service representative"
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Chat Available
MYR3,000 - MYR3,500 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Achieving individual performance goals, customer service and branch targets.
  • Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.
  • Upholding company standards by ensuring cars are presentable to customers. ...
Communication Negotiation
+7
Posted
19 days ago
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Chat Available
MYR2,500 - MYR2,800 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Liaising with Clinic assistance/doctors/specialist
  • Coordinate and dispatch ambulance services when required
  • Handle customer concerns and ensure excellent patient support experience ...
Customer Service Communication Skills
+2
Posted
3 days ago
Chat Available
MYR2,500 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Process orders, returns, exchanges, and refunds
  • Escalate complex issues to the appropriate team or department when necessary
  • Proactively identify opportunities to improve customer satisfaction and processes ...
Customer Service Communication Skills
+5
Posted
19 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Near Train Station
  • Keep detailed, precise records of customer interactions, manage customer accounts, and update information seamlessly in our CRM system.
  • Identify complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
  • Gather and share valuable customer feedback with management to help enhance our services and overall customer experience. ...
MS Office Google Workspace
+7
Posted
6 days ago
Chat Available
Undisclosed
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Maintain detailed records of customer interactions and follow-up actions
  • Continuously seek opportunities to improve customer satisfaction and enhance operational efficiency ...
Posted
11 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain accurate records of customer interactions and transactions.
  • Escalate unresolved issues to the appropriate department when necessary.
  • Meet service quality standards and performance targets. ...
Posted
6 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
  • * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
  • * Process service requests including account updates, disputes, and payment arrangements. ...
banking insurance
+3
Posted
4 days ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
  • -Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
  • -Maintains and updates electronic and/or hard copy records as required.
  • Other duties as assigned. No cold calling required.
Posted
5 days ago
Chat Available
Up to MYR6,500 Per Month
Near Train Station
  • Maintain strong oversight of daily operations and act swiftly on performance gaps.
  • Build a disciplined and accountable team culture.
  • Customer Experience & Execution ...
Posted
5 days ago
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MYR2,150 - MYR3,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Are okay with rotating shifts including weekends (because telcos don't sleep, and neither do customer issues).
  • Can start soon (immediate joiners move to the front of the queue)
  • You're a great fit if you… ...
Posted
19 hours ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Provide accurate information on products, services, and policies
  • Ensure high customer satisfaction and service quality
  • Work closely with internal teams to escalate and resolve complex issues ...
Multitasking Time Management
+3
Posted
a month ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Maintain accurate records of customer interactions and transactions.
  • Escalate unresolved issues to the appropriate department when necessary.
  • Meet service quality standards and performance targets. ...
Posted
a month ago
Up to MYR1,500 Per Month
  • Front liner to serve customer
  • Production / kitchen areas to produce product
  • Responsibilities:

Be an early applicant!

Posted
7 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Record customer interactions and maintain accurate case details.
  • Escalate complex issues to the relevant department when required.
  • Ensure excellent customer service experience and meet performance targets. ...

Be an early applicant!

Posted
3 days ago
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Undisclosed
Fresh Graduates
Near Train Station
  • Collaborate with the team to achieve sales targets and contribute to the overall success of the store
  • Collaborate with the Store Manager to drive initiatives that enhance store performance and customer satisfaction
  • Maintaining the visual presentation and cleanliness of the store, ensuring IT is always inviting and well-organized ...
Sales Experience Customer Relationship Management
+2

Be an early applicant!

Posted
20 hours ago
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MYR2,800 - MYR3,000 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Provide after-sales support and ensure customer satisfaction
  • Work closely with the sales and logistics team to ensure smooth operations
  • Manage online customer inquiries via chat, WhatsApp, or social media ...
Communication Skills Problem-Solving
+2
Posted
19 hours ago
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MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Coordinate with the fulfillment team to address any delays or issues with order processing.
  • Maintain accurate records of customer interactions and ongoing cases (Damage, Malfunction and Replacement).
  • Work closely with other departments, such as sales, marketing, and logistics, to ensure a seamless customer experience. ...
Excellent communication skills Problem-solving skills
+3
Posted
19 hours ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Near Train Station
  • Basic transaction status updates
  • Account-related guidance and FAQs
  • Follow structured SOPs and scripts strictly when assisting customers ...
Posted
4 days ago
Undisclosed
  • Ensure all customers’ voice is promptly reported to dealer management
  • Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
  • Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...

Be an early applicant!

Posted
3 days ago
Undisclosed
Fresh Graduates
Near Train Station
  • Handle complaints from customers either through phone or face to face conversation
  • Prepare monthly reports to hold
  • Update customer data when necessary ...

Be an early applicant!

Posted
3 days ago
Chat Available
MYR2,600 - MYR3,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Payment or order status
  • Account-related support
  • Follow company SOPs and guidelines when handling cases ...
Posted
4 days ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Conduct after service follow-up to ensure customer satisfaction.
  • Update customer data when necessary.
  • To provide polite, professional and accurate response to customer. ...

Be an early applicant!

Posted
3 days ago
Chat Available
MYR2,600 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Basic transaction status updates
  • Account-related guidance and FAQs
  • Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...
Posted
4 days ago
Chat Available
MYR2,600 - MYR3,900 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and escalate complex cases to L2/L3 teams
  • Maintain proper ticket documentation and categorization
  • Meet operational KPIs, including SLA, AHT, and productivity targets ...
Posted
4 days ago
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Chat Available
MYR4,500 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Resolve customer and distributor issues efficiently, following up via calls or emails as needed to ensure complete resolution and satisfaction.
  • • Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
  • • Proactively escalate challenging cases to the team leader for additional support and guidance. ...
Customer Service CRM
+10
Posted
21 hours ago
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Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Document all customer interactions, feedback, and issues in the CRM system, ensuring detailed and up-to-date records for tracking and analysis.
  • Collaborate with internal teams to escalate complex issues and ensure timely resolution, acting as a liaison between customers and other departments.
  • Proactively identify opportunities to improve the customer experience and provide feedback to management for service enhancements. ...
Communication Mandarin
+3
Posted
3 days ago
Undisclosed
  • Ensure all customers’ voice is promptly reported to dealer management
  • Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
  • Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...

Be an early applicant!

Posted
7 days ago
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Chat Available
MYR4,500 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Work with internal teams to address complex cases and escalate when necessary.
  • Maintain professional, empathetic, and customer-focused communication.
  • Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
Mandarin Chinese Customer Service
+14

Be an early applicant!

Posted
21 hours ago
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MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
  • Process orders, forms, applications, and requests.
  • Maintain customer records and update account information.
  • Escalate complex issues to the appropriate department. ...
Customer Support Problem Solving
+10
Posted
3 days ago
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MYR1,800 - MYR2,260 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintain professionalism and represent the company with integrity at all times.
  • Complete any additional tasks assigned by management in support of service excellence.
  • Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Customer Service Active Listening
+4
Posted
19 hours ago

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