Support customers / dental clinics / partner clinics / collaborating partners by maintaining close communication by providing periodical customer service and training.
Maintain close communication with customers to ensure high level of customer satisfaction.
Perform periodical visit to all customers in designated territories, for both in-base & outstation.
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Events, Activations & Business EngagementsCoordinate and oversee events, activations, launches and business engagement activities to strengthen project visibility, brand positioning and commercial impact.
Cross-Functional CoordinationAct as the key connector between project, marketing, leasing, vendors, tenants and management teams to ensure smooth communication, timely follow-up and effective execution.
You will play a key role in connecting internal teams, external partners, tenants, vendors and management to drive business growth, enhance project value and ensure smooth execution of commercial initiatives.
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Manage the implementation of approved programmes, ensuring delivery meets agreed scope, schedule, quality standards, and intended capability outcomes.
Coordinate within PMO, HR Capability Development, FCG Advisors, SMEs and business leaders to ensure alignment, governance compliance, and role clarity.
Manage team resources by prioritising workloads, providing guidance, and ensuring effective delivery of competency development and implementation activities.
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