Customer Support
Problem Solving
Communication Skills
Active Listening
Product Knowledge
Empathy
Time Management
Troubleshooting
CRM Software
Conflict Resolution
Patience
Data Entry
Customer Service
Food Preparation
Cash Handling
Teamwork
Communication Skills
Time Management
Problem Solving
Food Safety
Inventory Management
Upselling Techniques
Prepare Premium Beverages & Desserts: Craft matcha, tea, coffee, and specialty drinks according to company SOPs while ensuring consistency, presentation, and quality.
Deliver Excellent Customer Experience: Welcome customers warmly, recommend menu items, process orders and payments accurately, and provide efficient, friendly service.
Maintain Outlet Standards: Ensure cleanliness of the kiosk, replenish ingredients and supplies, monitor inventory, and comply with food safety, hygiene, and operational procedures at all times.
Customer Service
Food Preparation
Cash Handling
Teamwork
Communication Skills
Time Management
Problem Solving
Food Safety
Inventory Management
Upselling Techniques
Stay informed about the dynamics of the catering market, accumulate industry development resources, and become a catering consultant that meets market demands
Collaboration in this project does not require business trips; efficient communication with clients can be conducted through convenient channels/tools such as phone or internet and orders can be completed in our company’s system (SAP)
As the industry develops, we will progressively deepen AI technology applications to support talent development and project team growth. By integrating AI, we will improve the professional level of team members and provide diversified services to customers in a more comprehensive and efficient way. At the same time, we hope to build AI into a powerful assistant to reduce the burden of project personnel on basic services, reduce dependence on experience, improve the accuracy and timeliness of services, and create more room for growth and opportunities for us.
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