Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees....
Training Management: Identify internal training needs, design/coordinate in-house training programs, and liaise with external 3rd-party training providers.
HRD Corp / Audit Readiness: Oversee training claims (if applicable) and maintain meticulous, audit-ready training records and training effectiveness evaluations.
Misconduct Management: Manage employee grievances, conduct impartial workplace investigations, issue Show Cause / Warning letters, and manage Domestic Inquiries (DI) in strict compliance with the Employment Act and Industrial Relations Act....