Establish departmental objectives aligned with company strategy and ensure execution through clear action plans and performance tracking.
Monitor end-to-end order fulfilment processes, ensuring coordination with Supply Chain, Production, Logistics, and Quality teams for seamless execution.
Analyse customer service performance data, KPIs, and service gaps; prepare regular management reports with actionable insights.
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Kami adalah sebuah organisasi bertapak lebih dari 20 tahun di Malaysia. Kami bekerjasama dengan syarikat-syarikat perkhidmatan dalam bidang perbankkan, TELCO, NGO, SOLAR & COMMERSIAL.
Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
Updating signage and displays to attract customers.
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Kami adalah sebuah organisasi bertapak lebih dari 20 tahun di Malaysia. Kami bekerjasama dengan syarikat-syarikat perkhidmatan dalam bidang perbankkan, TELCO, NGO, SOLAR & COMMERSIAL.