Collaborate with operation and sales team to prepare & produce flyer/poster, brochures, and 3D mockup for marketing visuals to ensure company’s marketing effort communicated effectively to customers.
Manage multiple projects with design specifications and ensure projects are completed with high quality and on schedule.
Incorporate social media posting, stories in social media platforms and good interaction with online community.
...
Facilitate the customer request by providing information directly, make document verification for suspicious customer for payment related cases, product suggestions, and general company information.
Responding to customer live chats in a timely manner, ensuring first response time goals are met at all times.
Attend customer service tutorials or workshop as required.
...