Experience: 3+ years in Product Design, UX/UI Design, or Technical Product Management, preferably in a fast-paced SaaS, agency, or startup environment.
UX/UI Mastery & A Keen Sense of Design:You have a meticulous eye for modern aesthetics, layout, and mobile-first design. You are highly proficient inFigma (components, auto-layout, prototyping). A strong portfolio showcasing end-to-end app or web design is strictly required.
Technical Literacy & Handoff:You understand how front-end development works (HTML/CSS/React). You know how to structure files, write tickets, and use platforms likeGitHub or Jira to collaborate smoothly with developers.
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Customer service
Product Knowledge
Market Knowledge
Problem Solving
Resolving Conflict
Analyzing Information
Multi-tasking
Customer Inquiries
Customer Satisfaction
Communication Skill
Written Communication
Technical Support
Customer Care
Interpersonal