Work Experience: 0–3 years of experience (Fresh graduates are welcome to apply).
Customer Support & Troubleshooting: Provide proactive technical support to clients, identifying root causes of issues and implementing effective, long-term solutions rather than just "quick fixes."
Infrastructure & Asset Maintenance: Assist in managing a diverse infrastructure stack, including virtual machines, physical servers, network devices, and storage arrays, through both virtual management and physical upkeep of data center assets.
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2 to 5 years of working experience as a Business Analyst or in a similar business analysis role.
Experience in the Financial Services Industry is highly preferred, particularly in banking, fintech, insurance, payments, lending, compliance, risk, digital banking, or related areas.
Strong experience in end-to-end business analysis activities, including requirement gathering, documentation, process mapping, testing support, implementation, and post go live support.
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