Sales Growth & Strategy : Develop and execute sales strategies to achieve revenue targets while identifying opportunities for business growth.
New Business & Partnerships : Identify new customers, market segments, sales channels and business opportunities while building strategic B2B partnerships to generate new and recurring revenue.
Sales Leadership & Performance : Lead, coach and develop the sales team to raise performance, set clear targets and drive accountability.
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Strategic Marketing Planning: Own and execute the entire marketing calendar, planning at least 2 months in advance to ensure smooth execution of campaigns. Operate with a forward-thinking mindset, always preparing for the next month’s plan while executing the current one.
Marketing Leadership & Execution: Lead the marketing team with a results-driven approach, setting clear KPIs, ensuring they are met, and driving execution without micromanagement. You take full ownership of the marketing team’s performance, guiding them to deliver results while fostering accountability and independence.
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Attend Daily Business Learning Session from 8:30 AM – 10:00 AM, Monday to Friday, including business sharing, market updates, training and team discussions.
Participate in structured onboarding and training covering financial planning, insurance fundamentals, product knowledge, customer needs analysis and professional development.
Assist in business development activities, including market research, customer segmentation and identifying potential business opportunities.
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Strategic Marketing Planning: Own and execute the entire marketing calendar, planning at least 2 months in advance to ensure smooth execution of campaigns. Operate with a forward-thinking mindset, always preparing for the next month’s plan while executing the current one.
Marketing Leadership & Execution: Lead the marketing team with a results-driven approach, setting clear KPIs, ensuring they are met, and driving execution without micromanagement. You take full ownership of the marketing team’s performance, guiding them to deliver results while fostering accountability and independence.
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Must possess a Bachelor’s degree in Marketing, Communications, Journalism, English, Public Relations, International Relations, or any other related field. A working experience of the equivalent is also acceptable.
At least 3 year(s) of experience in related fields. Agency background preferred.
Impeccable command of English. Proficiency in Mandarin and Bahasa Malaysia will be a huge plus.
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent.
Relevant work experience of minimum two (2) years in Telco or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
Obsessed with customers, passionate about sales, competitive spirit and understand people through interactive conversations.
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