A Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field is required; this technical background is necessary for the role.
3+ years of experience in technical/application support, with demonstrated hands-on issue resolution, not just ticket triage.
Ability to read and understand code (e.g., Java, Node.js, SQL) well enough to identify bugs, trace logic, and make small, safe fixes.
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Must possess a Bachelor’s degree in Marketing, Communications, Journalism, English, Public Relations, International Relations, or any other related field. A working experience of the equivalent is also acceptable.
At least 3 year(s) of experience in related fields. Agency background preferred.
Impeccable command of English. Proficiency in Mandarin and Bahasa Malaysia will be a huge plus.
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Loves working with children. Their energy, curiosity, and growth inspire you. You genuinely enjoy being on the floor, engaging with kids and parents, and making every interaction memorable.
Builds relationships naturally. You nurture trust with parents, connect with kids, and create a sense of belonging that keeps families coming back.
Has a relevant background. Experience in education, teaching, coaching, sports management, or children's programming is a huge plus—you understand child development and what it takes to deliver a world-class experience.
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Bachelor's Degree in Computer Science, Engineering, IT, or related technical field.
6+ years managing software development and/or system integration projects, with at least 2 years leading or mentoring other project managers.
Strong software development background — you have built or meaningfully contributed to software, can review technical designs, and can evaluate engineering estimates with credibility.
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Sales Growth & Strategy : Develop and execute sales strategies to achieve revenue targets while identifying opportunities for business growth.
New Business & Partnerships : Identify new customers, market segments, sales channels and business opportunities while building strategic B2B partnerships to generate new and recurring revenue.
Sales Leadership & Performance : Lead, coach and develop the sales team to raise performance, set clear targets and drive accountability.
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Sales Growth & Strategy : Develop and execute sales strategies to achieve revenue targets while identifying opportunities for business growth.
New Business & Partnerships : Identify new customers, market segments, sales channels and business opportunities while building strategic B2B partnerships to generate new and recurring revenue.
Sales Leadership & Performance : Lead, coach and develop the sales team to raise performance, set clear targets and drive accountability.
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Handle accounts payable and receivable across all entities (Malaysia, US, Japan), including vendor payment scheduling, client invoicing, and collections follow-up.
Maintain complete, accurate, and audit-ready financial records, transaction data, and supporting documentation at all times.
Conduct regular bank reconciliations and maintain fixed asset registers across entities.
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