In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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You hold a Diploma or Bachelors Degree in Marketing, E-Commerce, Business Administration or a related field.
Previous experience managing Shopee, TikTok Shop, Lazada or similar platforms is an advantage, and fresh graduates with strong interest in e-commerce are encouraged to apply.
Experience in livestream management, social media marketing or personal care and beauty products is an added advantage.
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Working TCP/IP fundamentals — can explain what a subnet mask, gateway, DHCP scope, DNS resolution and a default route actually do, and troubleshoot with ping, tracert/traceroute, ipconfig/ip a, and nslookup/dig.
Hands-on configuration of at least a few of: router/firewall, managed switch, VLANs, wireless access points, VPN.
Comfort at a command line — Windows and at least basic Linux, and SSH into a device.
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Working TCP/IP fundamentals — can explain what a subnet mask, gateway, DHCP scope, DNS resolution and a default route actually do, and troubleshoot with ping, tracert/traceroute, ipconfig/ip a, and nslookup/dig.
Hands-on configuration of at least a few of: router/firewall, managed switch, VLANs, wireless access points, VPN.
Comfort at a command line — Windows and at least basic Linux, and SSH into a device.
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You will create and maintain store visuals for Shopee, Lazada and TikTok Shop, including product listings, campaign banners, store decorations and promotional materials.
You will build and update product listings end-to-end with clear titles, descriptions, specifications, application notes, approved pricing and on-brand visuals.
You will optimise images and copy to meet platform requirements and improve conversion, while keeping presentation consistent across stores.
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