Diploma or Bachelor’s Degree in Business Administration, Supply Chain Management, Procurement, Interior Design, Quantity Surveying, Logistics, or related fields.
Minimum 3–5 years of experience in procurement, purchasing, sales support, or project coordination.
Experience with China suppliers and import/export coordination is an advantage.
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Minimum 2 years of sales experience in the tyre industry is required. Experience in PCR, TBR, and/or OTR tyre products is highly preferred.必须具备至少2年轮胎行业销售经验,具备PCR、TBR及/或OTR轮胎销售经验者优先考虑。
Proven experience in developing distributor networks, managing key accounts, and driving business growth in the Malaysian market.具备开发经销商网络、管理重点客户及推动马来西亚市场业务增长的经验。
Strong understanding of the Malaysian tyre market, including market trends, competitors, pricing strategies, and distribution channels.熟悉马来西亚轮胎市场,包括市场趋势、竞争对手、价格策略及销售渠道。
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Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Respond promptly and professionally to customer enquiries via phone, email, live chat, social media, WhatsApp, and other company communication channels.
Serve as the primary point of contact for customer enquiries, feedback, and complaints.
Provide accurate information regarding the company's products, services, and promotions.
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Education: Minimum SPM, STPM, or Diploma in Business, Marketing, IT, or a related field.
Experience: 1–2 years of experience in sales support, retail counter sales, or customer service is preferred. Fresh graduates are welcome to apply.
Language Skills: Proficiency in Bahasa Malaysia and English. The ability to speak or write in Mandarin is a strong advantage for communicating with specific networks.
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Inventory Management
Customer Service
Sales Support
Merchandising
Stock Control
Team Collaboration
Point of Sale (POS)
Visual Merchandising
Operational Efficiency
Problem Solving
Communication Skills
Time Management