At least 2 years of hands-on experience leading or coordinating a customer service or sales team, including coaching, workflow coordination, performance follow-up or escalations.
Strong frontline experience in customer service, customer engagement, account management, retention or online sales.
Strong English communication skills, with the ability to work effectively in a fully English-speaking environment and manage a team in English.
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Experienced with video editing - you have good editing skills and an understanding of the latest tools. We utilize Adobe Premiere, After Effects, and sometimes Photoshop for videos.
Drive the expansion of Aachi Masala’s HORECA business across hotels, restaurants, cafés, caterers, institutions, and other food-service establishments.
Develop and grow business for Aachi’s portfolio of spices, masalas, cooking mixes, RTC (Ready-to-Cook), and RTE (Ready-to-Eat) products.
Identify and acquire new HORECA customers through market mapping, prospecting, product presentations, sampling, and regular customer engagement.
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A diploma/degree in Multimedia Design, Graphic Design, Visual Communication, or a related field
Comfortable with design tools (Photoshop, Illustrator, Canva, or similar) and basic photo/video editing (CapCut, Premiere Pro, or similar)
Confident in front/behind a camera — you don't need to be a professional photographer or model, but you should be able to produce clean, usable content
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Provide first and second line support for end user devices both onsite and remotely across Microsoft Windows and Mac OS using common remote support tools.
Diagnose and repair hardware faults on laptops, desktops, printers and NAS, including component replacement and preventive checks.
Troubleshoot network problems, configure routers and switches, and coordinate with ISPs to restore connectivity.
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A First-Class Degree in any discipline, demonstrating a strong commitment to excellence and achievement
Fresh graduates or candidates with up to two (2) years of working experience who are ready to begin their professional journey
Proven leadership experience, with a demonstrated track record of holding leadership positions in co-curricular activities, student organisations, societies, or community initiatives
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