Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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Office Administration
Record Keeping
Scheduling Appointments
Document Management
Communication Skills
Time Management
Problem Solving
Attention to Detail
Microsoft Office Suite
Organizational Skills
Customer Service
Teamwork
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Minimum Diploma in any field, with 2 years’ experience in Customer Service; Degree Holder in any field (Added advantage if working experience is similar industry)
Excellent Telephony, Communication and Interpersonal skills
Minimum Diploma in any field, with 2 years’ experience in Customer Service; Degree Holder in any field (Added advantage if working experience is similar industry)
Excellent Telephony, Communication and Interpersonal skills