Position title: Helpdesk Analyst 24/5 Shifts rotation (Ticketing System)Working schedule Monday to Friday (2 Days off Sat & Sun)Contract: 12 Months Contracts - Start ImmediatelyBenefits: Hospitalization & PA CoverageOffice: Cyberjaya, SelangorSalary: RM3800 plus allowances per day/ shiftITIL Framework Cert is an advantage
Strong knowledge of telecommunications business processes and core platforms, including CRM and CBS, with the ability to understand and manage system integrations across complex telco landscapes