Customer Service
Inventory Management
Point of Sale (POS)
Product Knowledge
Stock Control
Merchandising
Teamwork
Communication Skills
Attention to Detail
Time Management
Basic Math
Health and Safety
Strong leadership and business management skills, including strategic planning, financial management, budgeting, Profit & Loss (P&L), commercial analysis, and sound decision-making.
Fluent in spoken and written English with excellent communication, presentation, customer engagement, networking and marketing skills with an energetic, outgoing and customer-focused personality.
Confident in leading promotional events, representing the brand, and supporting social media initiatives.
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Minimum education of SPM / Diploma / Degree in Business Studies / Marketing / Retail Management or equivalent.
At least 2-4 years working experience in retail management, Sales & Marketing.
Possess retail operations experience inclusive of Sales Management, Product Display, Stock, Training & Development of staff and Inventory Management.
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Warehouse Management
Equipment Handling
Stock Checking & Reconciliation
Receiving & Issuing Goods
Good Organisational Skills
Problem-Solving Skills
Time Management
Physically Fit and Able to Handle Equipment
Willingness to Learn
Stock Reconciliation
A hands-on role focused on bridging the gap between our retail stores and central warehouse. You will be primary responsible for physically collecting e-commerce orders from stores, ensuring inventory accuracy, and transferring parcels to the warehouse for timely customer delivery.
Candidates must have a minimum of three (3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).
Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.
Must have hands-on experience in retail operations, including sales management, product display, stock control and inventory management.
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Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)