• Candidates must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Information Technology / Engineering or equivalent.
• 2-5 years of work experience in hands-on service desk/hardware support and IT Excellent troubleshooting skills in Windows / Mac OS operating systems, printer and device drivers, wireless, LAN connections, Windows server, networking and project management. Fresh graduates are welcomed to apply
• Good analytical trouble shooting and problem-solving skills.
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Communication
Verbal Communication
Logical Thinking
Attention to Detail
Problem Solving
Team Spirited
Responsible
Positive
Fast learner
Self-driven
Self-motivation
Proactive
Computer Hardware
Server Management
Local Area Network (LAN)
Wide Area Network (WAN)
Wi-Fi
Active Directory
Software Testing
Firewall
Virus Protection
Application Support
Application Security
IT Infrastructure
Troubleshooting
·Bachelor’s degree in electrical engineering or an equivalent qualification; SEDA GVPV Designer Certification is preferred.
·At least 8 years of relevant experience in electrical engineering, power generation, or renewable energy, with strong hands-on expertise in utility-scale solar PV projects. Experience in floating solar projects will be considered an advantage.
·Proven ability to manage EPCC contractors and deliver complex site execution successfully.
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We are a Bursa-listed group operating multiple business units across Malaysia (currently 5 and growing), supporting more than 300 users. As the group expands, we are looking for a practical and accountable Group IT Manager to strengthen group-wide IT stability, governance, team structure and digital capabilities.
This is a hands-on leadership role reporting directly to the Director. You will not be expected to handle day-to-day technical support personally; however, you must be technically credible enough to lead system administrators, evaluate infrastructure decisions and hold external vendors accountable. The immediate priority is stable, reliable and well-monitored IT operations. Over time, the role will grow into driving practical digitalisation, automation, reporting and AI-enabled improvements.
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Customer Relationship (external as well as internal)
• Guide customer according to solution trees and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). If not successful inform customer about next steps.
• If necessary cancel a customer incident at customer's request or update the information in the ticket and answer on customer enquiries regarding status of request processing (e. g. Engineer Time of Arrival).
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Managed IT Services
Cybersecurity
MSSP
ITIL
SLA Management
RMM
Security Operations
Threat Detection
Incident Response
Compliance (PDPA
ISO 27001)
AWS
Azure
Google Cloud
Consultative Selling
Communication
Relationship Building
Problem Solving
CRM
Microsoft Office Suite