After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Education: SPM, high school diploma, or equivalent; further education or certifications in business administration or facilities management is a plus.
Experience: Minimum of 1-2 years in administrative roles, preferably in a facilities maintenance or retail environment.
Skills: Proficiency in MS Office (Excel, Word) and familiarity with maintenance management software. Excellent communication skills, both written and verbal, to interact with internal teams and external vendors.
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