Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Customer Support
Client Relations
Communication Skills
Problem Solving
Active Listening
Brand Representation
Marketing Knowledge
Sales Support
Interpersonal Skills
Time Management
Adaptability
Positive Attitude
CRM (Customer Relationship Management)
Customer Service
Information Technology
Helpdesk
Client Relationship Management
Communication Skills
Problem-Solving
Active Listening
Customer Support
Communication Skills
Customer Service
CRM (Customer Relationship Management)
Multitasking
Problem Solving
Data Entry
Conflict Resolution
Time Management
Troubleshooting
Support customer experience operations by managing enquiries, feedback, and complaints across multiple channels, including phone, email, Goodays, Zendesk, and food delivery platforms.
Ensure timely issue resolution, accurate documentation, and positive customer interactions while contributing to service excellence and smooth day-to-day operations across the Malaysia and Singapore markets.
Support customer experience operations by managing enquiries, feedback, and complaints across multiple channels, including phone, email, Goodays, Zendesk, and food delivery platforms....