Prepare and manage business documents such as quotations, invoices, delivery orders, and service documents accurately and on time.
Maintain organised records for quotations, purchase orders, customer information, and operational workflows so the team can access the correct information easily.
Gather and coordinate information from sales, technical, operations, and accounts teams to support quotation preparation, order processing, and handovers.
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1–3 years of experience in merchandising, supply chain, procurement, or inventory management, preferably in a retail, FMCG, fashion, or e-commerce environment.
Diploma or Bachelor’s Degree in Supply Chain Management, Business Administration, Logistics, Retail Management, or a related field.
Experience working with ERP or inventory management systems such as SAP, Oracle, Microsoft Dynamics, or equivalent platforms.
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Is eager to immerse yourself in various aspects and willing to get your hands dirty by delving into areas needed for smooth operations and quality customer service.
Has excellent communication skills and a love for the community.
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Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Assist with the installation, testing, commissioning, troubleshooting, and rectification of electrical systems.
Prepare and develop electrical designs, layouts, schematics, engineering drawings, and technical submissions to local authorities and utility providers.
Coordinate and liaise with authorities, consultants, contractors, and suppliers to ensure smooth project implementation and quality delivery.
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