Good communication and writing in Mandarin, English, and Bahasa Malaysia, Fluency in Mandarin / Cantonese language is Needed as the role requires the candidate to deal with Mandarin speaking client.
Good attitude and organizational skills and a high level of professionalism.
Proven ability to work under pressure and meet tight deadlines.
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Good communication and writing in Mandarin, English, and Bahasa Malaysia, Fluency in Mandarin / Cantonese language is Needed as the role requires the candidate to deal with Mandarin speaking client.
Good attitude and organizational skills and a high level of professionalism.
Proven ability to work under pressure and meet tight deadlines.
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Minimum 8-10 years of experience as an Executive Assistant, preferably within a fast-paced and dynamic environment.
Proven experience supporting senior executives at the Managing Director level or higher.
Strong communication, interpersonal, and diplomatic skills with the ability to build rapport and navigate complex situations with tact with both internal and external stakeholders.
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Minimum 3 years’ relevant working experience in HR and/or administration, with the ability to independently handle routine HR and administrative processes.
Experience in a law firm or professional services environment will be an added advantage.
Experience in SAPC, PII, professional registrations, renewals or other compliance-related administration will be an added advantage.
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Currently pursuing Diploma or Degree in Office Administration, Secretarial Studies, Business Administration, Business Management, Information Management, Marketing, IT, or a related field.
Students from other courses who are interested in administration and business operations are also welcome.
Possess a Degree, Diploma or Postgraduate qualification in Human Resource Management, Business Administration or related field • Able to write and speak in English is necessary - Exceptional communication skills
Knowledgeable in Malaysian Employment Act 1955, Industrial Relation Act, 1967 or Pembangunan Sumber Manusia Berhad Act 2001 will be an added advantage
Has good computer knowledge/skills will be an added advantage
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Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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Prepare and manage business documents such as quotations, invoices, delivery orders, and service documents accurately and on time.
Maintain organised records for quotations, purchase orders, customer information, and operational workflows so the team can access the correct information easily.
Gather and coordinate information from sales, technical, operations, and accounts teams to support quotation preparation, order processing, and handovers.
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