Cosmetic Sales
Medical Aesthetics
Client Relationship Management
New Business Development
Product Knowledge
Negotiation Skills
Sales Forecasting
Communication Skills
Presentation Skills
Market Analysis
Lead Generation
Product Knowledge (Cosmetics & Medical Aesthetics)
Closing Sales
Market Research
Currently pursuing or recently completed a degree in Marketing, Business, Communications, or related field Strong written and verbal communication skills
Able to communicate in English, Bahasa Malaysia, optional Mandarin
Basic understanding of digital marketing concepts, SEO, and content marketing
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Respond promptly and professionally to customer enquiries via phone, email, live chat, social media, WhatsApp, and other company communication channels.
Serve as the primary point of contact for customer enquiries, feedback, and complaints.
Provide accurate information regarding the company's products, services, and promotions.
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Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Customer Service
Sales
Product Knowledge
Merchandising
Inventory Management
Beauty Consultation
Point of Sale (POS) Systems
Stocking
Cash Handling
Teamwork