Hardware Installation
Network Setup
Troubleshooting
Customer Service
Technical Support
System Configuration
Cable Management
Software Installation
Problem Solving
Time Management
Team Collaboration
Hardware Installation
Network Setup
Troubleshooting
Customer Service
Technical Support
System Configuration
Cable Management
Software Installation
Problem Solving
Time Management
Team Collaboration
Hardware Installation
Network Setup
Troubleshooting
Customer Service
Technical Support
System Configuration
Cable Management
Software Installation
Problem Solving
Time Management
Team Collaboration
Provide first and second line support for end user devices both onsite and remotely across Microsoft Windows and Mac OS using common remote support tools.
Diagnose and repair hardware faults on laptops, desktops, printers and NAS, including component replacement and preventive checks.
Troubleshoot network problems, configure routers and switches, and coordinate with ISPs to restore connectivity.
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