Device Pre-Configuration & Staging: Unbox, flash firmware, pair, and configure Z-Wave controllers, hubs, and smart devices per project requirements.
Bench Testing & QA: Perform quality checks and testing on hardware to identify defective (DOA) units and resolve pairing/protocol issues before site dispatch.
Kit Assembly & Material Logistics: Prepare installation-ready project kits, map device topologies, organize lab staging areas, and handle hardware transport logistics.
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A Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field is required; this technical background is necessary for the role.
3+ years of experience in technical/application support, with demonstrated hands-on issue resolution, not just ticket triage.
Ability to read and understand code (e.g., Java, Node.js, SQL) well enough to identify bugs, trace logic, and make small, safe fixes.
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Diploma / Bachelor’s Degree in business, Information Technology, Computer Science, or related field.
Minimum 1-3 years of experience in Business Development / Sales, preferably in B2B, IT infrastructure, Data Centre, Cloud, Hosting, or Enterprise IT solutions.
Basic understanding of web hosting, servers, or cloud computing concepts.
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