Technical Support
Equipment Maintenance
Troubleshooting
System Diagnostics
Field Service
Client Communication
Problem Solving
Safety Procedures
Documentation
Team Collaboration
To oversee, coordinate, plan, attend & perform all site activities to ensure that service/audit work is executed safely, on schedule, within quality standards, and according to good engineering practices.
Lead/guide workers (if any) to ensure smooth operations and adherence to company procedures.
To advise, report to immediate superior on the status servicing work, breakdown and testing & commissioning.
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Technical Support
IT Support
Customer Support
Application Support
SaaS
Troubleshooting
Technical Troubleshooting
Customer Service
Help Desk Support
Incident Management
Root Cause Analysis
Network Troubleshooting
POS Systems
CMS
Freshdesk
TeamViewer
Datadog
Salesforce
Mandarin / Traditional Chinese
English Communication
- Understanding of the IATF 16949 management system
proficiency in APQP
familiarity with VDA 6.3 process audits
and knowledge of core development tools such as APQP
PPAP
SPC
and MSA.