Provide services for departure passengers including passenger inquiry, check‑in, safety briefing and boarding guidance, handle arrival passengers’ deplaning, transfer support, baggage inquiry and baggage compensation.
Good command (both spoken and written) in Mandarin, English and Bahasa Malaysia (Proficiency in Mandarin would be an added advantage, more effective in handling enquiry received in Mandarin)
Language Proficiency:Business-level fluency or native proficiency in Cantonese and English (written and spoken) to support Cantonese-speaking customers.