Own the technical reliability of CRM/CDP integrations and data synchronization, ensuring APIs, event feeds, identity mapping, and audience/conversion syncs between platforms.
Uphold data governance and consent requirements for targeting and tracking, including opt-out handling, suppression rules, and safe handling of customer identifiers in line with agreed standards.
Establish QA and monitoring routines for launches and ongoing operations, troubleshoot tracking/automation/data issues efficiently, and coordinate resolution with Engineering, BI/Data, and vendors.
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Own the technical reliability of CRM/CDP integrations and data synchronization, ensuring APIs, event feeds, identity mapping, and audience/conversion syncs between platforms.
Uphold data governance and consent requirements for targeting and tracking, including opt-out handling, suppression rules, and safe handling of customer identifiers in line with agreed standards.
Establish QA and monitoring routines for launches and ongoing operations, troubleshoot tracking/automation/data issues efficiently, and coordinate resolution with Engineering, BI/Data, and vendors.
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Recommend products and services (value proposition) that match customers' strategic and tactical directions.
Initiate contract negotiations including terms and conditions, product offers, and pricing in line with overall product and pricing strategies and guidelines.
Skilled at developing a collaborative Joint Business Plan with the customers.
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Recommend products and services (value proposition) that match customers' strategic and tactical directions.
Initiate contract negotiations including terms and conditions, product offers, and pricing in line with overall product and pricing strategies and guidelines.
Skilled at developing a collaborative Joint Business Plan with the customers.
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Design, implement, and oversee programs that reinforce employee engagement, recognition, wellbeing, and diversity, equity & inclusion (DEI).
Monitor employee sentiment through surveys, feedback mechanisms, and pulse checks; analyze results and collaborate with leadership to drive actionable improvements.
Develop and deliver training, workshops, and communication campaigns that promote core cultural behaviours and leadership alignment.
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Design, implement, and oversee programs that reinforce employee engagement, recognition, wellbeing, and diversity, equity & inclusion (DEI).
Monitor employee sentiment through surveys, feedback mechanisms, and pulse checks; analyze results and collaborate with leadership to drive actionable improvements.
Develop and deliver training, workshops, and communication campaigns that promote core cultural behaviours and leadership alignment.
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Be proactive in talent mapping by identify potential candidates for key roles before the need arises and maintain detailed records of high-potential talent in a centralized database.
Engage with candidates throughout the recruitment process, providing timely updates, addressing inquiries, and ensuring a positive candidate experience.
Create and manage recruitment marketing campaigns for job openings/ future talents across various platforms (e.g., LinkedIn, job boards, social media, professional network, campaign marketing, etc).
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Be proactive in talent mapping by identify potential candidates for key roles before the need arises and maintain detailed records of high-potential talent in a centralized database.
Engage with candidates throughout the recruitment process, providing timely updates, addressing inquiries, and ensuring a positive candidate experience.
Create and manage recruitment marketing campaigns for job openings/ future talents across various platforms (e.g., LinkedIn, job boards, social media, professional network, campaign marketing, etc).
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