Build strategic partnerships with key internal and external stakeholders.
Build strong collaboration with cross functional team to ensure continuous and sustained brand competitive advantage.
Monitor market conditions and analyse various relevant data, i.e sales, IMS, customers’ offtake, retail audit, shopper research, to identify opportunities for market access, business development and innovative program.
...
Inform customers of sales promotions, upcoming events etc
Support the field force in following up on any outstanding issues and feedback from customers
Review and plan relevant target customer list, with the use of data analytics tools, for intended sales messaging to ensure effective sales – existing, lapsed and new opportunities
...
To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
...
Build strategic partnerships with key internal and external stakeholders.
Build strong collaboration with cross functional team to ensure continuous and sustained brand competitive advantage.
Monitor market conditions and analyse various relevant data, i.e sales, IMS, customers’ offtake, retail audit, shopper research, to identify opportunities for market access, business development and innovative program.
...
To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
...
Build strategic partnerships with key internal and external stakeholders.
Build strong collaboration with cross functional team to ensure continuous and sustained brand competitive advantage.
Monitor market conditions and analyse various relevant data, i.e sales, IMS, customers’ offtake, retail audit, shopper research, to identify opportunities for market access, business development and innovative program.
...
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
...
Escalate all complaints to the correct channel and coordinate with other departments to resolve complaints timely.
Initiate, coordinate and conduct investigations on dispatch incidents relating to the company’s assets, personnel and stocks promptly and close them within the specified timeline.
Ensure Monthly OTIF Performance sustain in 98%
...
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
...
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
...
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
...
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
...
To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
...
Prepare and monitor assigned clients’ key performance indicators (KPIs) and address the gaps in the performance with the other internal stakeholders like Logistics team, Production team and Quality team to improve and meet clients’ service level and performance.
Ensure all orders are processed in a timely fashion.
Liaise with freight forwarders to ensure shipment are picked up on time from the regional hub.
...