Ensure that all appropriate information obtained during patient interactions are entered and saved in the Patient Care Management System and program standard operation procedures (SOPs) are always adhered to and compiled with.
Responsible for the reporting of Adverse Events made aware of during interaction with patients or healthcare professionals within agreed duration
Preparing of periodic or ad hoc program reports
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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Ensure that all appropriate information obtained during patient interactions are entered and saved in the Patient Care Management System and program standard operation procedures (SOPs) are always adhered to and compiled with.
Responsible for the reporting of Adverse Events made aware of during interaction with patients or healthcare professionals within agreed duration
Preparing of periodic or ad hoc program reports
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Receive, process, assess and report adverse events, product complaints and other safety information in accordance with local and global regulatory requirements.
Ensure Individual Case Safety Reports (ICSRs) are complete, accurate and submitted within regulatory timelines.
Perform follow-up activities to obtain complete and medically relevant safety information.
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Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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For inbound receiving management, the incumbent raises Purchase Order & Inbound Delivery Document to ensure the stock are appropriately received for saleable and stored.
Ensure adherence to Company’s SOP, quality requirement such as ISO, GSDP, GDP, GDPMD, GMP, Code of Conduct, 5S and EHS policies.
Review, monitor and execute requests for expiry stock write off, product quality hold ad product recalls with DC Section Head and ZP Distribution Centre. Perform accurate process and transaction in SAP system.
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Work closely with internal and external stakeholders (i.e. Pharmacovigilance, Marketing, Quality Assurance, Finance, Regulatory Authorities) to ensure all the responsibilities and agreed services for the clients are met.
Understand and adhere to company’s regulatory affairs SOP
Full understanding on the business models and key processes related to Zuellig Pharma’s operations and structure that will affect services and responsibilities
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Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
Spearhead the annual review and negotiation in Trading Terms Agreements with key customers
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Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
Our Total Rewards program is designed to support your overall well-being in every aspect.
Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
Our Total Rewards program is designed to support your overall well-being in every aspect.
To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
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Career Event Alerts: Be the first to know about virtual and in-person recruitment events, networking opportunities, and career development initiatives.
Drive Territory Performance: Execute sales and marketing plans to achieve targets and maximize market share within your assigned portfolio.
Deliver Commercial Results: Achieve sales, productivity, and performance goals while continuously identifying growth opportunities.
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Career Development Events: Receive invitations to networking sessions and learning opportunities
Develop annual customer plans for assigned key account customers, incorporating brand plans, category management, and shopper insights.
Translate and cascade brand and trade strategies into customer plans, and oversee the execution of trade activities to strengthen brand presence and optimize sell out.
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Lead the conceptualization and solution design for Machine Learning and Generative AI applications, specifically utilizing Google Cloud’s Vertex AI and Gemini ecosystems.
Direct the rapid prototyping of Proof of Concepts (POCs) to validate technical feasibility and business ROI before committing to enterprise-scale development.
Partner closely with Product Managers to align solution architecture with the product roadmap, define feature specifications, and ensure the end-product meets the original business case.
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Career Event Alerts: Be the first to know about recruitment events, training sessions, and networking opportunities designed to accelerate your career.
Drive Product Growth: Achieve sales, productivity, and performance targets while maximizing portfolio success within your assigned territory.
Execute Strategic Plans: Implement sales and marketing plans to optimize performance and expand product reach.
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Ensure that all appropriate information obtained during patient interactions are entered and saved in the Patient Care Management System and program standard operation procedures (SOPs) are always adhered to and compiled with.
Responsible for the reporting of Adverse Events made aware of during interaction with patients or healthcare professionals within agreed duration
Preparing of periodic or ad hoc program reports
...
Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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