Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
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Teamwork : Contribute to a positive team environment. Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.
Merchandise : Organize and stock supplies, service stations and products. Rotate products and stock grab-and-go items throughout shift to increase sales. Follow-up placement protocols to optimize customer sales.
Safety & Sanitation : Follow operational policies and procedures. Follow health, safety and sanitation guidelines. Clean, sanitize and organize work areas, utensils, and equipment. Clean service and seating areas. Scrub and polish counters, tables, and other equipment. Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
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Perform various functions to ensure the delivering of excellent customer experience – from the quality and hygiene of the food served, the service process, and the cleanliness of the store environment.
Responsibilities:
To welcome and greet all customers with a smile
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Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
Manages with integrity, honesty and knowledge that promote the culture, values and mission of BR.
Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.
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