Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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Display bakery items and products on shelves and counters to attract customers
Collaborate effectively with team members to achieve common goals, including assisting with stocktaking, inventory management, and daily store operations.
Handle customer complaints and resolve issues promptly and professionally, escalating complex situations to the supervisor when necessary
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