Gain a deep understanding of our product offerings in order to communicate our value proposition to prospects.
Ability to listen to and interpret customer requirements, build knowledge of customer challenges, and present solutions that directly apply to customer needs
Cultural Awareness: Maintain a strong awareness of your own culture and other cultures encountered during your duties, professionally explaining any cultural differences when appropriate.
Professional Development & Service: Preserve the highest level of proficiency by continuously improving your interpreting skills and ethical performance. Demonstrate top-tier customer service toward our clients and their end-users at all times.
Fluency: Absolute fluency in English and the target language(s).
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Be an expert on platform functions and data to become a reliable advisor for clients, continuously driving value and ROI- connecting their goals to outcomes.
Liaise and coordinate with different teams for internal projects and perfect delivery of day-to-day work;
Deliver training to the clients (face-to-face / online / via emails), and deliver live presentations with the support of the team and the Senior Managers;
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Data-Driven Approach: Leverage direct system data extraction and automated testing techniques rather than relying solely on manual samples.
Documentation & Risk Focus: Prepare clear working papers supporting audit conclusions using a proportionate, risk-based approach.
Multi-Jurisdictional Compliance: Test compliance across group entities, including EU (MiFID II, AIFMD, UCITS, GDPR, AML), UK (FCA, SMCR, Consumer Duty), Hong Kong (SFC Code of Conduct, AML/CFT), and Dubai (DFSA Rulebook, AML).
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Assist in writing and publishing The Centre’s quarterly newsletters and all email campaigns;
Other duties as requested.
Strong design and formatting skills in Canva and Microsoft Office, with the ability to produce high-quality slide decks, reports, and leaflets aligned with The Centre’s visual identity
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Diploma in Graphic / Digital / Multimedia Design or related fields
1-year relevant experience with a portfolio of various design jobs
Master skills in product shots shooting, A.I and creative cloud (Illustrator, Adobe AI, Photoshop, InDesign, Canva), Video editing, Animation making and illustration drawing will be an advantage
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The test will focus on checking the line connectivity, and on the user experience during the call.
For this reason, it's very important that you read the instructions carefully before proceeding with the test, and that all field of the script are properly filled in.