Plan and lead UX elicitation with operational users and the customer: contextual inquiry and observation of controller workflows, stakeholder interviews, workshops, task analysis, and review of existing systems and operational procedures.
Collaborate with education technology and curriculum specialists to ensure that digital experiences effectively support teaching and learning, with careful consideration of the relationship between content, interaction, and interface design.
Generative and adaptive UI: interfaces and content modules that assemble dynamically based on context, personalisation or AI output. Designers set the rules, guardrails and component logic rather than fixed screens.