Research delivery: Support user research studies aligned to business priorities and planning cycles — drafting research plans and discussion guides, recruiting participants, running interviews and usability tests, and maintaining internal repositories and documentation.
Organisational Translation: Act as a research consultant across multiple product lines, identifying patterns that impact the wider organisation while translating specific nuances for individual teams.
Collaborate with UX designers, product managers, business stakeholders, and technology teams to deliver seamless digital experiences aligned with business objectives and user needs.
Collaborate with UX designers, product managers, business stakeholders, and technology teams to deliver seamless digital experiences aligned with business objectives and user needs.