Collaborate Across Global Teams – Partner closely with cross-functional teams, including T&E Compliance and Concur Technical Support, to ensure efficient issue resolution and seamless service delivery.
Support Business Excellence – Deliver end-user training, prepare operational reports, contribute to knowledge management, and actively participate in new initiatives to improve Travel & Expense services and operations.
You hold a college or University degree in finance, informatics, business administration or economics subject is desirable
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Fare Optimization: Analyze fare construction rules to find the most cost-effective and logical routes for clients.
Refunds & Cancellations: Process booking cancellations, calculate applicable penalties, and manage refund requests according to company and supplier policies.
Schedule Management: Monitor queues for schedule changes, flight delays, or cancellations, and proactively notify and re-accommodate affected passengers.
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Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager
Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager
Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager
Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager