Daily Office Administration: Manage routine office paperwork, including data entry into the booking system, preparing travel folders, issuing travel vouchers, and processing basic payment receipts/invoices.
Flight Ticketing: Utilize Global Distribution Systems (GDS) such as Amadeus to perform flight availability checks, fare quotations, PNR creations, and ticketing operations.
Customer Communication & Sales: Handle client inquiries promptly via phone, WhatsApp, email, or walk-ins. Provide professional travel advice, recommend itineraries, and follow up to secure bookings.
...
Client Relations & Customer Experience: Deliver engaging, informative, and professional commentary. Actively engage with tour members, anticipate their needs, and handle complaints tactfully to ensure premium guest satisfaction.
Pre-Tour & Post-Tour Execution: Attend pre-tour briefings at the office, review passenger particulars, and verify final travel documents/vouchers. Upon tour completion, submit a comprehensive Tour Leader Report, collect customer feedback forms, and execute accurate financial reconciliation for tour expenses.
On-the-Ground Group Management: Lead and manage tour groups from departure until return. Ensure strict time management, seamless logistics, and maintain group synergy and safety at all times.
...
Administrative Support: Assist the finance and operations team with routine clerical tasks, including handling office paperwork, sorting incoming mail, and updating basic tracking sheets.
Data Entry: Assist in recording daily financial transactions, including supplier invoices, customer receipts, and payment vouchers into the company system.
Document Management: Maintain a proper sorting, labeling, scanning, and filing system for all accounting records to ensure documents are well-organized and easily retrievable.
...
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
...
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
+8
Posted
21 days ago
Chat Available
You can chat with the employer only after applying for this job.
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
+8
Posted
21 days ago
Chat Available
You can chat with the employer only after applying for this job.
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
+8
Posted
21 days ago
Chat Available
You can chat with the employer only after applying for this job.
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
+8
Posted
21 days ago
Chat Available
You can chat with the employer only after applying for this job.
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
+8
Posted
21 days ago
Chat Available
You can chat with the employer only after applying for this job.
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
+8
Posted
21 days ago
Chat Available
You can chat with the employer only after applying for this job.
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
+8
Posted
21 days ago
Chat Available
You can chat with the employer only after applying for this job.
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite