Budget Management: Manage trade marketing budgets effectively, ensuring optimal allocation of resources to maximize return on investment and achieve sales targets.
Performance Monitoring: Establish key performance indicators (KPIs) to measure the effectiveness of trade marketing activities, providing regular reports and recommendations for continuous improvement.
Stakeholder Engagement: Build rapport with key stakeholders, including but not limited to distributors, retailers, and most importantly internal teams, to facilitate collaboration and drive mutual success.
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Oversee adherence to international trade regulations, EU regulatory frameworks (CE, REACH, RoHS), customs requirements, and internal control standards.
Evaluate logistics networks, compliance processes, and vendor management frameworks to enhance scalability, efficiency, and risk mitigation.
Monitor EU logistics and product compliance performance to ensure KPIs related to cost, lead time, service levels, regulatory adherence, and environmental compliance are met.
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Manage and maintain digital assets, promotional content, product information, campaign creatives, and platform content to ensure accuracy, localisation, and optimal user experience.
Prepare routine business reports and analyse campaign, CRM, loyalty, and platform performance to generate insights and recommendations that support growth and continuous improvement.
Collaborate with Sales, Operations, Technology, Finance, and external partners to support feature launches, UAT testing, procurement processes, live streaming activities, and other digital transformation initiatives.
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Oversee adherence to international trade regulations, EU regulatory frameworks (CE, REACH, RoHS), customs requirements, and internal control standards.
Evaluate logistics networks, compliance processes, and vendor management frameworks to enhance scalability, efficiency, and risk mitigation.
Monitor EU logistics and product compliance performance to ensure KPIs related to cost, lead time, service levels, regulatory adherence, and environmental compliance are met.
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Translate and enforce group trade compliance standards into local operational processes, ensuring audit readiness, documentation accuracy, and consistent execution across 3PL and cross-border flow
Experience working with ERP and logistics systems, with the ability to leverage existing systems to drive operational control, and align with 3PL partners on system integration and data flows (e.g. API-enabled processes)
Manage and hold logistics vendors and partners accountable against defined SLAs, cost expectations, and service performance
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Documentation & Reporting - Maintain accurate records of shift logs, maintenance activities, inspections, equipment status, and incidents. Prepare technical reports, review vendor service reports, and escalate issues while ensuring timely follow-up actions are completed.
User Interaction - Coordinate responses to user-reported M&E issues, communicate the root causes and corrective actions clearly, provide basic guidance to users, and prepare incident analysis reports with recommendations for management review.
MaintainX Work Orders Monitoring - Monitor, assign, and follow up on work orders to ensure timely completion within SLA requirements. Verify task completion, update maintenance records, and escalate issues where necessary due to technical or resource constraints.
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What We're Looking For: Passionate about marketing and content creation Strong written and verbal communication in English (Mandarin is a plus!) Creative, resourceful, and detail-oriented Proficient in social media platforms, Canva, and PowerPoint (Video editing is a plus) Willing to work from our PJ office
Coordinate with customers, transportation providers, government authorities, and internal stakeholders on shipment clearance matters.
Assist in resolving documentation discrepancies, clearance issues, and urgent operational requirements.
Perform runner duties, including submission, collection, endorsement, and delivery of customs, permit, and regulatory documents at Customs offices, ports, airports, free zones, government agencies, customer locations, and other designated sites.
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Coordinate with customers, transportation providers, government authorities, and internal stakeholders on shipment clearance matters.
Assist in resolving documentation discrepancies, clearance issues, and urgent operational requirements.
Perform runner duties, including submission, collection, endorsement, and delivery of customs, permit, and regulatory documents at Customs offices, ports, airports, free zones, government agencies, customer locations, and other designated sites.
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