Build and maintain good relationships with customers through regular follow-up and good service.
Generate new business opportunities, follow up closely on existing leads provided by the Company, and convert opportunities into successful sales while achieving assigned sales targets. .
Follow up on leads, customer cases, pending submissions, and closing matters to ensure successful sales.
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Escalate complex or high-value prospect engagements to the Inside Sales Pioneer or appropriate senior sales personnel for strategic oversight.
Manage inbound enquiry calls and Whatsapp communications, ensuring appropriate routing or effective closure in accordance with established protocols.
Maintain accurate and comprehensive records of call outcomes, client particulars, and scheduled follow-up actions within the CRM system or designed tracking spreadsheet.
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