Ensure daily and monthly productivity targets are achieved, striving to exceed sales performance indicators set by management.
Maintain and uphold service standards, ensuring strict adherence to compliance, consistency, and the Code of Conduct & Ethics policy in all product offering efforts at all times.
Keep abreast of competitive issues, new products, and overall financial market trends.
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To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria;
To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management;
To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times;
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Front-of-House Stewardship: You will manage the reception experience for all visitors (clients, workers & partners), ensuring our brand is represented with professional authority and warmth.
Operational Oversight: You will take full responsibility for the office environment. This includes managing vendor relationships, coordinating maintenance, and ensuring the workspace is consistently functional and professional.
Administrative Flow: You will oversee essential administrative tasks—from documentation to stock management—anticipating needs for our office before they become urgent.
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