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400+ Tecnical Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 433 jobs results for
"tecnical support"
in Kuala Lumpur
Never miss any updates for Tecnical Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
18 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
19 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
19 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
a month ago
Leanis Solutions Sdn Bhd
Undisclosed
KL City
- Coordinate incident response across Technical Support, Engineering, DevOps, Operations, Customer Support and external payment partners.
- Maintain clear incident timelines, stakeholder updates and escalation records.
- Lead post-incident reviews and ensure corrective and preventive actions are completed. ...
Posted
a month ago
Undisclosed
KL City
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity.
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables. ...
Posted
a month ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
a month ago
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
a month ago
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
25 days ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
25 days ago
Undisclosed
WFH
KL City
- Coordinate and monitor routine maintenance and release cycles for SaaS customers
- Continuous implementation of automations and service improvements
- Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
a month ago
Undisclosed
KL City
- Other desired certifications / preferred skills other qualifications:
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
15 days ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
19 days ago
Undisclosed
KL City
- We are seeking a Service Desk Specialist. You will support end users across Windows and macOS, resolve tickets in Jira Service Management and handle requests via remote tools. You will work rotating shifts (up to 7:00 PM), focusing on fast troubleshooting, clear documentation and smooth escalations.
Posted
5 days ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
a month ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
7 days ago
MYR3,500 - MYR4,507 Per Month
KL City
- Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
- Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
- Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
12 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
18 days ago
Undisclosed
KL City
- Always strive to meet and exceed customers’ needs and expectations.
- Stay abreast of new process and product release by reading updates, studying product descriptions and participating in team meetings, trainings, forums and discussions.
- Provide feedback to the Team Leaders/CC manager for any opportunities on improvement. ...
Posted
a month ago
MYR1,000 - MYR1,000 Per Month
KL City
- Assist in compiling the final documentation submission.
- Maintain proper documentation and filing of proposals and technical records.
- Perform any other engineering or administrative tasks as assigned by the supervisor. ...
Posted
25 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office
Computer Literacy
Skills Required
Microsoft Office
Computer Literacy
Mandarin Chinese
Communication
+2
Posted
14 days ago
Undisclosed
KL City
- Identity and Access Management (IAM): Administer departmental collaboration platforms, enforcing secure collaboration practices and ISMS-aligned IAM controls.
- M365 Management: Administer and troubleshoot the Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive), including licensing and service health.
- Security & Usability: Continuously enhance M365 security settings while optimizing platform usability for end-users. ...
Posted
11 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
14 days ago
Undisclosed
KL City
- Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
- Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
- Organizational skills and attention to detail, with the ability to document issues and resolutions accurately. ...
Posted
14 days ago
MYR3,000 - MYR3,200 Per Month
KL City
- Remotely connected to customer workstations or servers to troubleshoot software-related issues.
- Accountable for meeting individual KPIs and team goals and following procedures.
- Perform data migration works and conduct product training to end user, when necessary. ...
Posted
a month ago
Undisclosed
KL City
- Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
- Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
- Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
a day ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
6 days ago
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