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400+ Tecnical Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 443 jobs results for
"tecnical support"
in Kuala Lumpur
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MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office
Computer Literacy
Skills Required
Microsoft Office
Computer Literacy
Mandarin Chinese
Communication
+2
Posted
14 days ago
Undisclosed
KL City
- Identity and Access Management (IAM): Administer departmental collaboration platforms, enforcing secure collaboration practices and ISMS-aligned IAM controls.
- M365 Management: Administer and troubleshoot the Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive), including licensing and service health.
- Security & Usability: Continuously enhance M365 security settings while optimizing platform usability for end-users. ...
Posted
11 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
14 days ago
Undisclosed
KL City
- Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
- Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
- Organizational skills and attention to detail, with the ability to document issues and resolutions accurately. ...
Posted
14 days ago
MYR3,000 - MYR3,200 Per Month
KL City
- Remotely connected to customer workstations or servers to troubleshoot software-related issues.
- Accountable for meeting individual KPIs and team goals and following procedures.
- Perform data migration works and conduct product training to end user, when necessary. ...
Posted
a month ago
Undisclosed
KL City
- Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
- Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
- Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
2 days ago
Undisclosed
KL City
- Guide users step-by-step to resolve technical issues.
- Escalate complex or unresolved issues to the appropriate support team.
- Maintain accurate records of incidents and resolutions in the ticketing system. ...
Posted
10 hours ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
6 days ago
Undisclosed
KL City
- Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
- Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
- Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
7 days ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
7 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
9 days ago
Undisclosed
KL City
- Excellent Customer Service skills with the ability to communicate clearly and professionally.
- Prior experience in a service desk or help desk environment is preferred.
- Understanding of data privacy and security practices; exposure to healthcare or HIPAA-compliant environments is an advantage. ...
Posted
11 days ago
Undisclosed
KL City
- Escalate complex technical incidents to appropriate specialist teams for advanced resolution.
- Assist clients with the precise setup, installation, and configuration of software applications.
- Ensure a positive client experience through professional communication and effective problem resolution. ...
Posted
12 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Manufacturing industry: 1 year (Required)
- English (Required)
- Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...
Posted
12 days ago
MYR9,000 - MYR10,999 Per Month
KL City
- Asking relevant questions to resolve typically known problems within required timescales
- Ensure appropriate documentation of the interaction with the customer in the prescribed format
- Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely. ...
Posted
12 days ago
Undisclosed
KL City
- Oversee day-to-day service desk operations, ensuring timely resolution of
- Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
- Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
12 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Check, respond and resolve tasks from the ticketing system.
- Any ad hoc tasks assigned from time to time by management.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
19 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor, respond to, and resolve tasks through the ticketing system.
- Coordinate with internal teams and escalate issues when necessary.
- Perform ad-hoc tasks assigned by management. ...
Posted
19 days ago
Undisclosed
KL City
- Provides technical assistance to user on basic desktop request as and when require.
- Train users on IT equipment usage.
- Support software applications. ...
Posted
19 days ago
Undisclosed
KL City
- Project Management: Own and coordinate internal IT projects, including system deployments, infrastructure upgrades, and vendor management.
- Audit Readiness: Actively contribute to ISO 27001:2022 compliance activities and audit readiness.
- Policy Adherence & Process Management: Ensure adherence to company policies while managing and documenting procedures and workflows, including Asset Management, Change Management, and Incident Management. ...
Posted
19 days ago
Undisclosed
KL City
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
13 days ago
Undisclosed
KL City
- Perform initial diagnosis and basic system/network connectivity checks.
- Assist with data migration and setup/relocation of IT equipment.
- Record and follow up on incidents and service requests through to resolution. ...
Posted
14 days ago
Undisclosed
KL City
- Provide local hands and eyes support for regional and global infrastructure teams.
- Ensure workplace technology services remain operational and supported during and after migration activities.
- Support successful delivery of the CMW migration. ...
Posted
4 days ago
Undisclosed
KL City
- Networking fundamentals: Wi-Fi, switching, firewalls, VPN
- Working knowledge of Linux (Ubuntu) administration
- Some scripting in Bash or Python, and the appetite to get better at it ...
Posted
7 days ago
Undisclosed
KL City
- Networking fundamentals: Wi-Fi, switching, firewalls, VPN
- Working knowledge of Linux (Ubuntu) administration
- Some scripting in Bash or Python, and the appetite to get better at it ...
Posted
7 days ago
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