troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction.
Conduct drop-in consultations & small group sessions where students can get practical help, explore ideas independently, and push their projects further with technical guidance.
2 Maintain a risk and compliance culture with zero tolerance for regulatory breaches and fraud, supporting and delivering Fair Dealing outcomes. Perform random check on system behaving correctly after ported to production.
Assess local industrial capabilities, including the identification of potential players, gap and readiness, capacity-building, and degree of localisation.
Software access: Manage user accounts and permissions for tools such as Notion, Slack and Claude, as well as email and other company tools; handle access requests and keep clear records.
Requirements and solution governance: Lead requirements gathering, process mapping, fit-gap analysis, functional specifications, solution evaluation, testing, user acceptance and benefits validation.
This role requires a blend of strategic consulting capability, technology expertise, financial acumen, and pre-sales experience to help clients define, shape, and execute their digital transformation agendas.