• Focus on making sure AV systems are working properly. Possess excellent troubleshooting skills and phenomenal communication skills.
• Must be able to work on shift and weekends in order to support events that take place during these times.
• Provide outstanding customer service and develop working relationships with their clients. Use strong communication as a tool to keep project progress moving forward.
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Monitoring and servicing systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and repairing or replacing faulty equipment.
Assist customers, handle administrative tasks, and operate equipment as required.
Escalate any problems or complaints to the relevant supervisor or manager.