Manage vendor relationships, demos, and licensing negotiations to ensure cost-effective procurement.
Write scripts and small tools (e.g. Python, JavaScript, SQL) to automate manual workflows, integrate systems via APIs, or prototype solutions before committing to a vendor purchase.
Assess vendor claims technically — reading documentation, testing APIs, and validating whether a proposed system genuinely fits the business's technical environment.
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You will accompany decision-making committees and play an active role in the preparation of management reports
After a short time, you will take on independent tasks in IT projects
By working at different locations, business areas, and Group units, you will have the opportunity to get to know the Group intensively and build up a Group-wide, international network
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Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation.
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Help align the design system with company goals by improving efficiency, consistency, and scalability across product teams and brands
Participate in conversations and workshops with stakeholders, users, and contributors to ensure system scalability and strong relationships
Explore and apply AI-assisted development workflows to help the team work more effectively, improve quality, strengthen documentation, and create a better developer experience
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