Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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The engineer has an agile and digital mindset that always adapts to the current requirements using the appropriate development options.
This role requires working EMEA hours (3:00 pm – 12:00 am), with a shift allowance provided.
Development and implementation of database specific Linux operating systems processes for platforms that hosts databases, ensuring platform database services, processes and supporting components are performant and providing data integrity, availability, security and scalability
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· Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
· Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability.
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Produce analyses and mathematical models and draw design conclusions based on those.
Conduct or participate in technical reviews of requirements, specifications, designs, code and other artifacts. Contribute to design standards and support design re-use.
Create and maintain product documentation. Provide support to field and customers through InTouch. Provide user training as required.
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